Worst trip to Sephora. EVER.

Well the other week I probably encountered the most aggressive employee known to man at Sephora. As a whole this is probably the most unpleasant shopping experiences I have EVER had. This is how our conversation went(I'll write it in script form so you can act along of you choose to).

KAS and GEORGE are looking at some Kat Von D Lock-It Tattoo foundation. KAS has tried on this foundation before but had lost the shade name. Out of the two shades that it could possibly be, one of the testers is empty. GEORGE approaches and employee.

GEORGE

Hi I was wondering if you could help us. We were looking for foundation for my friend and wanted to test this out, but the tester was finished.

EMPLOYEE 

Let me have a look.

EMPLOYEE tries to press the pump. Nothing comes out. She then goes to the display and finds one new bottle left in that shade.

EMPLOYEE

Now I can open this, but once I do it's now a tester and I can't sell it to you. Are you sure this is the shade for you?

KAS

Well no. It's between that and another one. I've tested them before, but I forgot which one worked for me.

EMPLOYEE

Did someone help you?

KAS

No.

GEORGE

We tried it on her neck and a bit on her face and it matched.

EMPLOYEE

(begins to get aggressive)

Because you know the skin on your neck and face can be different. Especially in the summer when you get darker.(To KAS) Do you wear sunscreen?

KAS

Not often.

EMPLOYEE

You should ALWAYS wear it.

KAS

I'm don't really go outside.

EMPLOYEE

What?!?! You don't go outside EVER?

KAS

I go out. I just don't spend time in the sun.

EMPLOYEE

Well you still should wear it. Do you know how harmful the sun is. Even the lights we have in the store are dangerous. Did you know we have paper that we leave out, and after a year the colour starts fading because of the lights.

KAS and GEORGE look at each other.

EMPLOYEE

Have you been colour ID'd?

KAS

No.

Employee

Well I would do that first.

GEORGE

They once tried it on me and it gave me the wrong colour.

EMPLOYEE

Well the machine is 99.9% correct. The person who did it was probably doing it wrong, because it is never wrong. Here let me get someone to do it for you.

So long story short this employee explained my situation to a make-up artist(She was nice, and she was just doing what her overlord had commanded her to do). She did the colour ID test to find all the foundations that matched my skin tone. She suggested I stay away from the Kat Von D one and she didn't think it was the best for me. When she asked me what I thought after trying out a couple different foundations I said I still wanted to try the Kat Von D one. If it doesn't work for me it doesn't work for me, but I want to know that for sure! We tried on one of the two I had tried earlier(and that didn't come up on the colour ID), and the make-up artist said "This is actually perfect on you".

RANT TIME!

1) Had the first lady who "helped" me just listened and let me try what I wanted I wouldn't have been stuck there for ALMOST AN HOUR.

2) When I said I don't go outside I mean I don't hike, I don't work in construction. Do you think I tunnelled my way here?

3) I get that you have a quota to fill, but being overly aggressive to the point where it is clear you are trying to make the shopper feel dumb. This is NEVER ok.

4) Why are we all here if your lights are so DANGEROUS? Are they UV? If so why? Should you not be telling people to leave?

5) Your paper is turning colours because YOU LEFT IT OUT FOR A YEAR, AND IT IS BEGINNING TO OXIDISE. The lights can be a CATALYST(Unless they were UV, but they weren't), but your paper would have faded no matter what.

6) If you are going to go the aggressive as hell/scare tactic route to try and make someone feel stupid here's a tip. Whatever falls out of your mouth shouldn't make you sound dumber than a pile of dirt. Before opening your gob to bark out inaccurate facts to people, I suggest you do some proper research. That way you won't sound like a badly written Wikipedia article.

7) The colour that ended up being perfect on me NEVER showed up when I did the colour ID test. Your magic device was 0% helpful.

8) I went to MAC after to get some blush right after. I could not stop saying THANK YOU to the lady that helped me. She was nice, super informative and I was in and out in a few minutes. TAKE NOTES! THAT IS HOW YOU DO IT!